In conjunction with your company’s individual Emergency Procedure Plan, we have compiled the following Emergency Procedure Guidelines specific to the 2570 W. El Camino Real Building. We strongly recommend that each company ensure that its employees are provided with and become familiar with your companys individual Emergency Procedures, as well as with the following information.

Each company should designate a specific person or persons as an Emergency Response Coordinator(s), who your employees would report to in the event of an emergency. Your Emergency Response Coordinator would in turn be responsible for communicating pertinent information to Building Management and/or Emergency Crews. In the event of an emergency evacuation, and if possible a member of the Building Management team will be on-site to assist Emergency Response Teams with details pertaining to employees accounted for, people in need of assistance and building issues. In addition, quarterly or semi-annually refresher briefings covering Emergency Procedures are suggested to ensure that employees, as well as the material included in your Emergency Procedures Plan, are kept up to date.

Specific Emergencies

Evacuation

If an emergency requires an evacuation

• Stop what you are doing and proceed in a calm, orderly manner to the nearest safe exit. Exit signs are posted on all floors. Become familiar with the nearest building exit to your office suite.
• Take your car keys and personal belongings ONLY if they are accessible.
• Do not endanger your life by stopping to gather things.
• Use stairs to evacuate. Elevators will be recalled to the ground floor and locked there.
• Assist visitors and disabled people as needed.
• Once outside, proceed to the appropriate evacuation assembly area. The Building Management has designated the front parking area facing El Camino as the assembly area.
• Stay away from building and out of fire lanes.
• Report to the individual as designated in your companys emergency plan so that all personnel can be accounted for after the evacuation. The designated
• Emergency Response Coordinator from each Company should report any missing employees to a member of the Building Management Staff.
  (NOTE): This means the designated Emergency Response Coordinator should strive to know which of their employees are in the building at all times.)
• Cooperate with emergency response personnel, i.e. police, fire.
• DO NOT re-enter the building until emergency crews have declared it safe.
• DO NOT enter the garage or attempt to remove your vehicle until emergency crews declare the area safe.
• If the building cannot be re-entered emergency crews will direct you accordingly.

Bomb Threats

If you receive the threat by phone call:

• Remain calm
• Complete the call form included in this pamphlet, while caller is on the phone line.
• Pull fire alarm.
• Exit the building.
• Let your Emergency Response Coordinator and the Building Management know you received the call.
• If you receive the threat by email:
  • Do not forward or delete the message.
  • Call your designated member of the Emergency Response Team.
  • Show the message to the Emergency Response Team member.

Fires

• Feel doors with the back of your hand before opening them.
• Do not open doors that are hot. Find another exit.
• If smoke is present, get on the floor and crawl to the nearest exit. The air near the floor will be cooler and safer to breathe.
• Close doors behind you to keep fire and smoke from spreading.

Earthquakes

• Take shelter under sturdy furniture. Stay put, duck, hold on, and cover!
• Stay in the building until the shaking stops.
• Alarms will likely sound when a quake begins
• Your Emergency Response Coordinator will advise you when it is safe to evacuate the building.
• Take care to avoid potential hazards as you exit the building.
• Do not move seriously injured people unless it is necessary to protect them from further harm. Get help from trained first aid personnel.
• Follow evacuation procedures to leave the building.
• Stay away from the building.
• Do not drive unless absolutely necessary. Keep roads clear for emergency vehicles. After shocks may cause accidents for vehicles traveling shortly after initial earthquake

Hostage

• DO NOT pull fire alarm
• Remain calm
• Notify your Emergency Response Coordinator, and/or dial 9-1-1 for Mountain View Police.
• Listen to Police Department for instructions.
• Relate all information to Building Management Office at 650-941-4282.

Medical Emergency

• Call an Emergency Response Coordinator, or dial 911 immediately.
• Return to victim.
• Give full information to Emergency Response Coordinator when they arrive.
• Stay with victim until help arrives.
• Design for Safety
• Safe Aisles and Exits
• One of the factors that often contributes to our nation’s fatal fires is blocked exits. It is essential that all employees do their part to keep aisles and exits clear and safe.
• Always maintain clear and unobstructed aisles and exits. Never use exit aisles for storage.
• Keep automatic fire doors clear and unobstructed. Never wedge fire doors open.

Building Safety Features

You should be familiar with the various safety features that have been designed into our building.

• Evacuation maps and exit signs.
• Fire extinguishers and automatic fire sprinklers.
• A fire alarm system and automatic fire doors.
• Emergency lighting.
• Alarm pull stations.

Fire Alarm Boxes

Our building is equipped with fire alarm pull stations, which can be used to provide both immediate warning to building occupants and fire department notification. However, you must also report the emergency by phone to provide specific information needed by the emergency personnel. Be sure to make the call from a safe location.

Planning Ahead

The best way to protect against emergencies is to prevent them from occurring by maintaining a safe work environment. However, some emergencies cannot be prevented. Knowing how to respond ahead of time greatly increases your chances of avoiding injury.

Evacuation Planning

• Know where the two closest emergency exits to your work area are located. Be familiar with all exits in the building, including being familiar with inside of stairwells.
• Be familiar with emergency evacuation alarms.
• Participate in evacuation drills to familiarize yourself with emergency procedures.
• Report any problems to facilities so they can be corrected before a real emergency occurs.
• Locate the closest fire pull station to your work area.
• Know your company s designated Emergency Response Coordinator.
• Know the list of recommended items for earthquakes & keep the items in your cube or office.

Basic Evacuation Guidelines

You can protect lives and property during any emergency by following these important steps

• Stay calm
• Move away from immediate danger.
• Report the emergency from a safe location.
• Know your work area and any potential hazards that may impact your evacuation efforts.
• Be familiar with the specific responsibilities that have been assigned to you.
• Be familiar with emergency reporting procedures.
• Listen for instructions from your Emergency Response Coordinator or your supervisor.

Who to Report Emergencies to:

It is important to report all emergencies promptly and accurately. Reporting emergencies immediately can help save lives and minimize property damage.

Report ALL emergencies to your Emergency Response Coordinator and/or the Building Management Office.

• Additional Emergency Numbers
• Mountain View Fire Department and Police 911 Emergency Service.
• Building Management Office 650-941-4282
• Building Engineer 408-234-2324 / Building Mgr 650-504-3131
  • Your telephone number: ________________.

Report Problems

• Report problems which obstruct or cause confusion about exits.
• Report missing, empty, or expired fire extinguishers.
• Ask questions about safety if there is any confusion about what to do in an emergency.
• Report any unsafe conditions.

Emergency Response Coordinator

The Emergency Response Coordinator depends on all employees following the procedures set forth in your company’s Emergency Procedure Plan. A top priority for the Coordinator is to account for all employees after the onset of an evacuation, therefore, please ensure that you make contact with your Coordinator once you are safely out of the building. An accurate list of any individuals NOT accounted for will expedite the rescue crew’s efforts in searching the building.

• Notify your employees of a meeting place within the Assembly Area.
• Know which of your employees are on site.
• Notify Building Management Staff at Assembly Area of any missing employees.

Emergency Elevator Procedures

Elevators are one of the safest modes of transportation. However, on occasion, they do malfunction. If an elevator malfunctions and is stuck with passengers on it, following are the appropriate steps.

1. Passenger Alerts Authorities

Passengers stuck in an elevator should ring the alarm button then use the phone or call button to directly connect to the elevator company.

2. Elevator Tech is dispatched

The elevator company will immediately dispatch the closest elevator technician. Depending upon travel time, the elevator technician usually arrives within 15 to 45 minutes. After dispatching elevator tech, Elevator company then notifies building personnel so they can meet and help the authorities when they arrive.

1. Safety First

If you are in an elevator that stops and/or is stuck between floors, do not try to exit the elevator. Elevators that have malfunctioned could start to move at any time, so any attempt to exit on your own could result in serious injury or worse.

Additionally, Building employees are strictly instructed to not attempt to remove individuals trapped in an elevator because it is against the law. CAL OSHA requires hoistway certification to perform this type of work. The appropriate elevator company will be dispatched and they will handle the removal of trapped individuals. This could take from 15 to 45 minutes depending upon the nature of the problem and where the elevator is stuck.

There is absolutely no danger to individuals inside of elevators while this situation exists, but there is a great deal of liability regarding removal of personnel.

Orion Security:
Night patrol service (408) 287-4411

City of Mountain View:
Emergency 911
Non-emergency Police (650) 903-6395
Non-emergency Fire (650) 903-6365

The following is the contact information for the 2570 West El Camino Property Manager:

Rees Properties, Inc., Denise Anstett
2570 W. El Camino Real, Suite 500 Property Manager
Mountain View, CA 94040 (650) 941-4282
(650) 941-4282 (650) 504-3131 cell
(650) 941-4284 fax danstett@rproperties.com
(650) 373-2115 (after hours emergency dispatch)

Manny Figueroa
Building Engineer
(408) 234-2324 cell