The building is equipped with 2 public elevators. The elevators operate 24 hours a day, 7 days a week. One of the passenger elevators doubles as a freight elevator. Arrangements to protect the interior of the passenger elevators must be made in advance of your planned activity.
The 2 public elevators located at the building operate without restriction from 7am to 6pm, Monday through Friday. After hours and weekends, the elevators require access cards to travel beyond the ground floor.
The elevator lobbies have doors on all floors that operate by card key access during hours designated by authorized tenant personnel.
Service keys for the elevators are kept by both the Building Engineer and the Management Office. Please contact them if you require the elevator to be padded for freight use.
Emergency Elevator Procedures Elevators are one of the safest modes of transportation. However, on occasion, they do malfunction. If an elevator malfunctions and is stuck with passengers on it, following are the appropriate steps.
1. Passenger Alerts Authorities
Passengers stuck in an elevator should ring the alarm button then use the phone or call button to directly connect to the elevator company.
2. Elevator Tech is dispatched
The elevator company will immediately dispatch the closest elevator technician. Depending upon travel time, the elevator technician usually arrives within 15 to 45 minutes. After dispatching elevator tech, Elevator company then notifies building personnel so they can meet and help the authorities when they arrive.
1. Safety First
If you are in an elevator that stops and/or is stuck between floors, do not try to exit the elevator. Elevators that have malfunctioned could start to move at any time, so any attempt to exit on your own could result in serious injury or worse.
Additionally, Building employees are strictly instructed to not attempt to remove individuals trapped in an elevator because it is against the law. CAL OSHA requires hoistway certification to perform this type of work. The appropriate elevator company will be dispatched and they will handle the removal of trapped individuals. This could take from 15 to 45 minutes depending upon the nature of the problem and where the elevator is stuck.
There is absolutely no danger to individuals inside of elevators while this situation exists, but there is a great deal of liability regarding removal of personnel.