No Smoking Policy

Smoking is prohibited throughout the building. There are designated smoking areas in both the upper and lower basements.

Disabled Personnel

Please notify the Management Office of any disabled employees. This information will assist life safety personnel and the Fire Department in the event of a building emergency.


Any property, which is determined to have been stolen, should be reported to local authorities. In addition, please notify the Management Office as well.


The building has a policy prohibiting door-to-door solicitation. Anyone who enters for this purpose will be asked to leave the premises. If you do become aware of solicitors, please notify Management Office immediately and we will escort the solicitor out of the building.

Incident Reports

If an unusual circumstance occurs or someone is hurt (accident, intruder, etc.), please first call the local authorities by dialing 911 and then contact the Management Office, so that an incident report may be completed. All incident reports are reviewed and followed up by the Property Manager.

Lost & Found

Reports of lost property should be made to the Management Office. Property that is found may be handled in a similar manner. Lost and found property is under the custody of the Management Office until it is returned to its rightful owner or disposed of as provided by law.

Life Safety System

The building features advanced emergency life-safety equipment. The system has sprinklers on each floor, smoke detectors, fire alarm pull box stations, and fire extinguishers on all floors. In addition, the Management Office conducts bi-annual life safety meetings and periodic sessions per tenant requests.


The building is equipped with 2 public elevators. The elevators operate 24 hours a day, 7 days a week. One of the passenger elevators doubles as a freight elevator. Arrangements to protect the interior of the passenger elevators must be made in advance of your planned activity.
Passenger Elevators

The 2 public elevators located at the building operate without restriction from 7am to 6pm, Monday through Friday. After hours and weekends, the elevators require access cards to travel beyond the ground floor.
The elevator lobbies have doors on all floors that operate by card key access during hours designated by authorized tenant personnel.
Service keys for the elevators are kept by both the Building Engineer and the Management Office. Please contact them if you require the elevator to be padded for freight use.

Emergency Elevator Procedures  Elevators are one of the safest modes of transportation. However, on occasion, they do malfunction. If an elevator malfunctions and is stuck with passengers on it, following are the appropriate steps.

1. Passenger Alerts Authorities

Passengers stuck in an elevator should ring the alarm button then use the phone or call button to directly connect to the elevator company.

2. Elevator Tech is dispatched

The elevator company will immediately dispatch the closest elevator technician. Depending upon travel time, the elevator technician usually arrives within 15 to 45 minutes. After dispatching elevator tech, Elevator company then notifies building personnel so they can meet and help the authorities when they arrive.

1. Safety First

If you are in an elevator that stops and/or is stuck between floors, do not try to exit the elevator. Elevators that have malfunctioned could start to move at any time, so any attempt to exit on your own could result in serious injury or worse.

Additionally, Building employees are strictly instructed to not attempt to remove individuals trapped in an elevator because it is against the law. CAL OSHA requires hoistway certification to perform this type of work. The appropriate elevator company will be dispatched and they will handle the removal of trapped individuals. This could take from 15 to 45 minutes depending upon the nature of the problem and where the elevator is stuck.

There is absolutely no danger to individuals inside of elevators while this situation exists, but there is a great deal of liability regarding removal of personnel.


2570 W. El Camino Real is located at the intersection of San Antoino Road and El Camino Real. It is approximately 3 miles from Highway 85 and approximately 1 miles from Highway 101. There are a number of major transportation systems and commute alternatives in the area.

Caltrain (800) 660-4287 Valley Transportation Authority (VTA) (408) 321-2300
www.caltrain.com www.vta.org

Yellow Cab Company (650) 328-3322

[ Back ]
Property Profile | Leasing Information | Property FAQs | Documents | Tenant Handbook | Work Requests
© 2570elcamino.com, 2019
All rights reserved.

Admin Log-in